Terms & Conditions

§ 1 Scope and contracting party

The contracting party for all services (media production, web and software development, digital marketing and related creative and technical work) is Typhora Group LLC, 33 N Gould St, Sheridan, WY 82801, USA (the “Provider”). Any collaboration is entered into exclusively with the Provider.

These terms apply to all contracts between the Provider and the client. Deviating or additional terms of the client only become part of the contract if the Provider expressly agrees to them in text form.

§ 2 Formation of contract

The Provider’s offers are non-binding. A contract is formed by an order confirmation in text form (e.g. email) or by the start of the work.

The scope of services follows from the respective offer or project description.

§ 3 Services and client cooperation

The Provider delivers the agreed services professionally and within the agreed creative latitude. Additional or changed services are agreed and remunerated separately.

The client provides all content, access and information required for the work in good time and in full. The client warrants that the materials they supply are free of third-party rights and may be used. Delays originating in the client’s sphere extend agreed deadlines accordingly.

§ 4 Deadlines and delivery

Deadlines are only binding if they have been expressly agreed as binding in text form. Delivery is digital unless agreed otherwise.

§ 5 Fees and payment

Fees are based on the respective agreement (project, flat-rate or time-and-materials). For larger projects, deposits or instalments may be agreed.

Invoices are payable within the agreed period without deduction. All amounts are subject to any statutory taxes that may apply.

§ 6 Usage and exploitation rights

Rights to the created works (e.g. videos, photos, designs, code) transfer to the client in the agreed scope only upon full payment of the fee. Until then, all rights remain with the Provider.

Pre-existing tools, libraries, frameworks and general know-how of the Provider remain with the Provider; the client receives a non-exclusive licence to them to the extent required for the service.

§ 7 Reference use

The Provider may name and show the work performed for the client for reference and self-promotion (e.g. in the portfolio on henny.info), unless the client objects in text form.

§ 8 Warranty

Defects are remedied within a reasonable period after being reported by the client. Obvious defects must be reported in text form promptly after delivery. If remediation fails, the client is entitled to their statutory rights.

§ 9 Liability

The Provider is liable without limitation for intent and gross negligence and for damages arising from injury to life, body or health.

In case of simple negligence, the Provider is only liable for breach of a material contractual obligation (an obligation whose fulfilment defines the contract and on which the client may rely), limited in amount to the foreseeable damage typical for the contract. Liability for indirect damages and lost profit is excluded to the extent permitted by law. Mandatory statutory liability (e.g. under product-liability law) remains unaffected.

§ 10 Confidentiality

Both parties keep the other side’s confidential information confidential and use it only to perform the contract.

§ 11 Right of withdrawal for consumers (services)

If the client is a consumer (a natural person entering the contract for predominantly private purposes), they have a statutory right of withdrawal of 14 days. Withdrawal can be declared informally, e.g. by email to hey@henny.info; no reason is required.

For services, the right of withdrawal lapses if the Provider has fully performed the service before the end of the period with the consumer’s express consent and their acknowledgement that the right of withdrawal is lost.

§ 12 Final provisions

Amendments and additions require text form. Should any provision be or become invalid, the validity of the remaining provisions is unaffected.

For consumers resident in the European Union, the mandatory consumer-protection provisions of their state of residence additionally apply. The Provider is not obliged and not willing to participate in dispute-resolution proceedings before a consumer arbitration body.

§ 13 Purchase of goods in the shop — scope and contracting party

For the purchase of goods in this site's online shop, the following provisions (§§ 13–20) apply in addition to the terms above. Seller and contracting party is Typhora Group LLC, 33 N Gould St, Sheridan, WY 82801, USA (the “Seller”).

A consumer within the meaning of these terms is any natural person entering into a transaction for purposes predominantly outside their trade, business or profession. The goods are produced to order (print-on-demand) and shipped from the USA.

§ 14 Formation of contract in the shop

The presentation of products in the shop is not a binding offer but a non-binding invitation to place an order. By submitting your order via the labelled order button, you make a binding offer to buy the goods in your cart.

We confirm receipt of your order immediately by email. This confirmation of receipt is not yet an acceptance of your offer. The contract of sale is formed once the Seller separately confirms acceptance or ships the goods. The contract text is stored and sent to you with the order confirmation by email. The contract language is German or English.

§ 15 Prices, shipping costs and taxes

All prices are final prices in the currency shown in the shop. Any shipping costs are shown separately during the ordering process before you complete your order. Applicable taxes are calculated and displayed during checkout.

The goods are shipped from the USA. Deliveries to the European Union may be subject to import VAT. For consignments with an intrinsic value up to EUR 150, import VAT is — where applicable — collected during the ordering process and remitted under the IOSS scheme, so that as a rule no further import charges arise on delivery. For an intrinsic value above EUR 150, additional taxes, customs duties or handling fees may arise on import and are borne by the customer.

§ 16 Payment

The payment methods shown during the ordering process are available. Payment is processed via the payment service providers integrated into the shop system (Shopify), whose terms additionally apply. The purchase price is due for payment upon formation of the contract.

§ 17 Delivery and availability

Delivery is made to the delivery address you provide. As the goods are produced to order, the processing and delivery times stated in the shop or during the ordering process are approximate. We deliver to the countries selectable during the ordering process.

If an ordered item is unavailable, the Seller will inform you without undue delay. Any payments already made will be refunded promptly in that case.

§ 18 Retention of title

The delivered goods remain the property of the Seller until the purchase price has been paid in full.

§ 19 Warranty and passing of risk for goods

The statutory provisions on liability for defects apply to delivered goods. If the customer is a consumer, the risk of accidental loss or deterioration passes to them on handover; if the customer is a business, the risk passes on handover to the carrier. The limitations of liability in § 9 apply accordingly; mandatory statutory consumer rights remain unaffected.

§ 20 Right of withdrawal for consumers buying goods (withdrawal instructions)

When buying goods, consumers have the following statutory right of withdrawal. These goods are not made to customer specifications or clearly personalised; the right of withdrawal is therefore not excluded.

Right of withdrawal: You have the right to withdraw from this contract within fourteen days without giving any reason. The withdrawal period is fourteen days from the day on which you or a third party named by you, other than the carrier, takes possession of the goods. Where several goods from a single order are delivered separately, the period starts on the day you or a third party named by you takes possession of the last item.

To exercise your right of withdrawal, you must inform us (Typhora Group LLC, 33 N Gould St, Sheridan, WY 82801, USA, email: hey@henny.info) of your decision to withdraw from this contract by a clear statement (e.g. by email or letter). You may use the model withdrawal form below, but it is not mandatory. To meet the deadline, it is sufficient to send your notice before the withdrawal period expires.

Consequences of withdrawal: If you withdraw from this contract, we will reimburse all payments received from you, including delivery costs (except for additional costs arising from your choice of a delivery type other than the cheapest standard delivery we offer), without undue delay and no later than fourteen days from the day we receive your notice of withdrawal. We will use the same means of payment you used for the original transaction; you will not incur any fees for this reimbursement. We may withhold reimbursement until we have received the goods back or you have provided proof of returning them, whichever is earlier.

You must return the goods to us without undue delay and in any case no later than fourteen days from the day you notify us of your withdrawal. The deadline is met if you send the goods before the fourteen-day period expires. You bear the direct cost of returning the goods. You are only liable for any diminished value of the goods resulting from handling them in a way that goes beyond what is necessary to establish their nature, characteristics and functioning.

Model withdrawal form: If you wish to withdraw from the contract, you can complete this form and return it to us — To: Typhora Group LLC, 33 N Gould St, Sheridan, WY 82801, USA, email: hey@henny.info. “I/we (*) hereby withdraw from the contract concluded by me/us (*) for the purchase of the following goods (*): … — Ordered on (*)/received on (*): … — Name of consumer(s): … — Address of consumer(s): … — Date: … — Signature (only if notified on paper): …” (*) Delete as appropriate.